微軟在Windows系統如XP和Vista中引入了診斷和修復機制，在出現問題時可以提供修復功能，有時還會提供有用的鏈接以解決此問題。但很多時候在眾多方案中找到一個合適的確實不是件簡單的事情。因此，有時候我們也會想，為什么微軟不能幫忙解決這些問題呢？
微軟Fix-it團隊旨在為用戶提供一鍵解決問題的方案。通過微軟KB知識庫文章和Windows 問題報告系統Fix-it團隊可以在幾步內解決問題。比如：
- Enable Media Center DVD Library Fix it Live
- Enable 10 Internet Explorer Download Sessions Fix it Live
- Enable USB Keyboard LED Lights Fix it Live
每當你點擊KB知識庫文章上的Fix按鈕時，IE會提示下載一個小軟件以解決問題，下面就是解決“Media Center DVD媒體庫問題”的一則示例：
附部分原文：
Microsoft Windows operating systems like Windows XP and Windows Vista provide troubleshooting options for errors that occur in your PC and sometimes provide a link which can have a solution for that error. But finding a proper fix has always been a difficult task for many. Sometimes we may think why can't Microsoft fix this for me?
The Fix-it teams' purpose is to help users fix their problems in a click of a button. The Microsoft KB articles and the Windows Error Reporting are now fix-it enabled with a list of steps that can be followed to resolve the issue. Some example KB articles are:
* Enable Media Center DVD Library Fix it Live
* Enable 10 Internet Explorer Download Sessions Fix it Live
* Enable USB Keyboard LED Lights Fix it Live
...
